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   Our vacancies

Below you will find the list of job vacancies in Yerevan, Armenia and their descriptions. We suggest you to get introduced to job lists which are actual for the moment. Please do not hesitate to call us if any of job vacancies would interest you!
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Աշխատանք Չեխիայում: Technical Analyst

Աշխատանք Չեխիայում

 Technical Analyst

 

 Major Accountabilities 

-Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products 

-First and second level technical support – calls/tickets/user interaction 

-Provide prompt responses to questions from employees as well as from client’s site 

-Dcumentation of problems and knowledge database creation 

-Provide hardware migration teams with information and appropriate reports and lists 

-Service Request Management, Access Management, User Management, in-house Onsite Support 

-End-users trainings 

-Right assignment and troubleshooting 

-Maintain accurate hardware and software inventory 

-Process Improvement activities 

-Consult with IT experts, if the appropriate course of action in unclear 

-Application of knowledge of overall systems and landscapes as appropriate 

 

 Requirements 

-Language skills: fluent English and German is required 

-Tchnical skills (computer skills, hardware and software knowledge – OS, Office, Communication apps) 

-Strong problem solving/analytical abilities 

-Good communication skills 

-Attention to detail and ability to multi-task handling multiple clients 

-Ability to work independently as well as willing to follow direction and best practices 

-Planning and organizing skills 

-Team player and supportive personality 

-Candidates have to declare Criminal record extract not older than three months 

 

The company offers

-Broad range of activities, tasks and projects 

-Further development and professional advancement 

-Friendly and international working environment 

-Active use of foreign languages 

-Competitive salary and various benefits 

 

Extras, Bonuses:

-Meal vouchers (100,- CZK; 55% paid by D-ploy) 

-5 weeks of vacation (1 additional day after 2 years in D-ploy) 

-2 x 2 Sick days yearly (2 days per year in case you will start in July) 

-Fishing for friends program – our referral program 

-Vouchers (B-day voucher, wedding and new born surprise) 

-Multisport Card (50% is paid by D-ploy – so it´s 325,- CZK/card/month) 

-Refreshments in D-ploy office - Various D-ploy events 

-Individual professional growth – depends on the position/team/your preferences and it´s discussed together with your Team Leader and HR


Salary :  Salary: 870000-978000 AMD

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